Support
MonoBar is made by one person. Support is honest and best-effort — usually quick, never guaranteed by an SLA. Here's how to get unstuck fast.
Start with the docs
Most questions are answered on one page: Docs — requirements, setup, how status and history work, troubleshooting, uninstalling. Release history lives in the Changelog.
Common quick answers
- MonoBar shows nothing happening: monitoring starts paused by design. Open the popover and press Start.
- Checks fail behind a firewall: allow MonoBar outgoing connections in Little Snitch, LuLu, or your firewall of choice.
- Is my data somewhere in a cloud? No — everything is in
~/Library/Application Support/MonoBar/on your Mac. See Privacy. - Is this 24/7 monitoring? No. MonoBar checks while your Mac is awake and the app is running — a local companion, not an external service.
Contact
Email support@monobar.app. Include:
- MonoBar version (in Finder, right-click MonoBar.app → Get Info — the version is listed under General) and your macOS version
- What you did, what you expected, and what happened instead
- The exact error text, if any
Please redact private URLs, IP addresses, or history entries before sending screenshots — MonoBar keeps your data local, and support email shouldn't be the exception.
Security issues
Please report suspected security problems privately to security@monobar.app — not in public threads. See Security for what MonoBar does and doesn't claim.